We’re thrilled to bring you a series of enhancements designed to elevate your widget experience to new heights! 😊 Changelog Overview Bottom-Up Message Orientation Messages within our widget will now appear from the bottom up, making it easier and more intuitive for users to track the conversation flow. Revamped Quick Replies Quick replies have been […]
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We are excited to introduce a new voice interaction feature for our widget. Now, you can engage directly with the agent using your voice! To explore this new capability, simply navigate to the widget's Behavior settings and select "Enable Speak to Chat." This fantastic feature is available to all our subscribers, specifically those with tier […]
Artificial Intelligence (AI) has revolutionized customer care in modern business operations. AI in customer service encompasses the use of advanced technologies such as machine learning, natural language processing, and chatbots to automate and enhance customer support processes. These technologies enable businesses to deliver personalized and efficient assistance to customers, resulting in increased satisfaction and loyalty. […]
Artificial Intelligence (AI) has transformed customer service in modern business operations. Companies are increasingly adopting AI-powered customer service solutions to optimize support processes and deliver personalized experiences. These solutions incorporate advanced technologies such as natural language processing, machine learning, and chatbots to automate and enhance customer interactions. AI customer service systems offer several advantages, including […]